Privacy Policy

Last Updated: April 2026

1. Data Controller
The data controller responsible for your personal information is: Tiziana Miletti Collection Florence, Italy
Email: t.miletti@bassil-fadigmail-comPhone: +39 389 1518607

Welcome to the Tiziana Miletti Collection (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your information when you visit tizianacollection.com or use our property management, vacation rental, and concierge services.

2. Information We Collect
We may collect and process the following data about you:

• Identity & Contact Data: Name, email address, phone number, and billing/home address when you make an inquiry or book a stay.
• Transaction Data: Details regarding payments, booking dates, and specific concierge or bespoke requests.
• Technical Data: IP address, browser type, and operating system collected automatically via cookies when you use our website.

3. How We Use Your Data
We use your personal data exclusively to:

• Process inquiries, secure vacation rental bookings, and manage your stay.
• Provide personalized concierge services and craft bespoke itineraries.
• Communicate with you regarding your booking, property management services, or updates.
• Comply with Italian legal, tax, and accounting obligations.

4. Data Sharing and Third Parties
We do not sell your personal data. We only share your information with trusted third parties necessary to execute our services, including:

• Booking platforms (e.g., Airbnb, Booking.com, VRBO) to synchronize calendars and manage reservations.
• Payment processors to handle secure transactions.
• Local authorities in Italy (such as the Polizia di Stato) as legally required for guest registration upon check-in.

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights
Under the GDPR, you have the right to:

• Request access to your personal data.
• Request correction of incomplete or inaccurate data.
• Request erasure of your personal data (“Right to be forgotten”).
• Object to or restrict the processing of your data.

To exercise any of these rights, please contact us at t.miletti@gmail.com.

7. Cookies
Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences via the consent banner at the bottom of our website.